Terms of Service

1. Agreement to Terms

By accessing or using the website novalyrallc.com and any services provided by Novalyra LLC (“we,” “our,” “us”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Novalyra provides AI and automation coaching, consulting, and subscription services for businesses. Our services include but are not limited to one-on-one coaching sessions, group training, strategy consulting, and access to educational materials and resources.

3. Account Registration

To access certain features of our services, you may be required to create an account. When registering, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Maintain the confidentiality of your account credentials
• Accept responsibility for all activity that occurs under your account
• Notify us immediately of any unauthorized use of your account

4. Payment Terms

All payments are processed securely through Stripe. By purchasing our services, you agree to the following:

• Subscription Billing: Subscription plans are billed on a recurring monthly or annual basis, depending on the plan you select. Your subscription will automatically renew at the end of each billing period unless cancelled
• One-Time Payments: Coaching packages and consulting services may be purchased as one-time payments
• Currency: All prices are listed in US Dollars (USD) unless otherwise stated
• Taxes: Applicable taxes may be added based on your jurisdiction
• Failed Payments: If a payment fails, we will attempt to charge your payment method again. Services may be suspended after three consecutive failed payment attempts

5. Cancellation and Refunds

For full details on our refund policy, please see our Refund Policy.

• Subscriptions can be cancelled at any time through your account or by contacting us
• Upon cancellation, you will retain access to services until the end of your current billing period
• No refund will be issued for the remaining days in a monthly billing cycle
• We offer a 14-day money-back guarantee on all plans. See our Refund Policy for full details

6. Intellectual Property

All content, strategies, frameworks, methodologies, and materials provided through our services are owned by Novalyra LLC and are protected by intellectual property laws.

• You receive a limited, non-exclusive, non-transferable license to use the materials solely for your own business purposes
• You may not reproduce, distribute, resell, sublicense, or share our materials with third parties without prior written consent
• You may not create derivative works based on our proprietary content for the purpose of resale or distribution

7. User Responsibilities

By using our services, you agree to:

• Provide accurate and truthful information in all interactions
• Use our services for lawful business purposes only
• Not reverse engineer, decompile, or copy our methods, strategies, or proprietary processes for the purpose of resale
• Not use our services in any way that could harm or impair our business
• Respect the intellectual property rights of Novalyra and third parties

8. Limitation of Liability

Our services provide guidance, coaching, and consulting. We do not guarantee specific results, outcomes, or revenue increases. Success depends on many factors beyond our control.

• Our maximum aggregate liability for any claims arising from or related to our services shall be limited to the total amount you have paid to us in the twelve (12) months preceding the claim
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities
• We are not responsible for any third-party services, tools, or platforms referenced or recommended during our coaching

9. Indemnification

You agree to indemnify, defend, and hold harmless Novalyra LLC, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of our services, violation of these terms, or infringement of any intellectual property or other rights of any third party.

10. Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

Upon termination, your right to use our services will immediately cease. Provisions of these terms that by their nature should survive termination shall remain in effect, including but not limited to intellectual property provisions, limitation of liability, and indemnification.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America, without regard to conflict of law provisions.

12. Dispute Resolution

In the event of any dispute arising out of or relating to these terms or our services, we encourage you to first contact us directly at support@novalyrallc.com to attempt to resolve the matter informally.

If the dispute cannot be resolved informally within thirty (30) days, either party may submit the dispute to binding arbitration in accordance with the rules of the American Arbitration Association. Any arbitration will be conducted on an individual basis and not as a class action.

For payment-related disputes, we encourage you to contact us first at support@novalyrallc.com before initiating a chargeback with your card issuer. We are committed to resolving payment issues promptly and fairly. If you believe a charge was made in error, please reach out within 30 days and we will investigate and resolve the matter.

13. Changes to Terms

We reserve the right to modify or replace these Terms of Service at any time. If a revision is material, we will provide at least thirty (30) days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.

14. Contact Us

If you have any questions about these Terms of Service, please contact us:

• Email: support@novalyrallc.com
• Website: novalyrallc.com